TERMS & CONDITIONS
Article 2 – Identity of the entrepreneur
Article 3 – Change of conditions
Article 4 – The offer
Article 5 – Returns
Article 6 – Conformity and warranty
Article 7 – Delivery and implementation
Article 8 – Right to cancel order
Article 9 – Complaints
Article 10 – Liability
Article 1 – Definitions
Cooling-off period: the period where the consumer can make use of his right of withdrawal;
Consumer: the natural person who does not act in the exercise of a profession or business and who enters into a distance contract with the entrepreneur;
Day: calendar day;
Duration transaction: a distance agreement with regard to a series of products and / or services, the delivery and / or purchase obligation of which is spread over time;
Sustainable data carrier: any means that enables the consumer or entrepreneur to store information that is addressed to him personally in a way that allows future consultation and unaltered reproduction of the stored information;
Right of withdrawal: the possibility for the consumer to cancel the distance agreement within the cooling-off period;
Entrepreneur: the natural or legal person who offers products and / or services to consumers at a distance;
Distance agreement: an agreement whereby in the context of a system for the distance selling of products and / or services organized by the entrepreneur, until the conclusion of the agreement, use is made exclusively of one or more techniques for distance communication;
Technology for distance communication: means that can be used to conclude an agreement, without the consumer and trader being in the same place at the same time.
Article 2 – Identity of the entrepreneur
DSGN BRAND can be reached via:
Email address: info@dsgnbrand.com
Chamber of Commerce number: 37142697
VAT identification number: NL 002096319 B90
Article 3 – Change of conditions
DSGN BRAND reserves the right to change these terms and conditions and the content of its website without informing the customer personally and without the latter being able to claim reimbursement. The consumer will have to check for himself whether any changes have been made to the general terms and conditions of DSGN BRAND.
Article 4 – The offer
All products offered by DSGN BRAND are described as fully as possible and in good faith. All products are 100% authentic and are sent in original packaging. The indicated prices include VAT (21%) and exclude (any) administration, service and / or shipping costs, unless explicitly stated otherwise. The images and descriptions are presented in such a way that they form a realistic picture of the product you are purchasing.
Article 5 – Returns
DSGN BRAND uses a 14 day cooling-off period. In the 14-day cooling-off period, it is possible to exchange your product for a different size or color. This is only possible if the product is unworn and is returned with the original packaging and ticket. This is only possible at their own expense and the buyer bears the responsibility for returning the order and the buyer bears all risks related to shipment.
DSGN BRAND advises the buyer to return the product with the enclosed return form. If the products are damaged, you can contact DSGN BRAND and we will come up with a suitable solution.
Article 6 – Conformity and warranty
The entrepreneur guarantees that the products and / or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of reliability and / or usability and the legal provisions existing on the date of the conclusion of the agreement and / or government regulations. If agreed, the entrepreneur also guarantees that the product is suitable for other than normal use.
A guarantee provided by the entrepreneur, manufacturer or importer does not affect the legal rights and claims that the consumer can assert against the entrepreneur under the agreement.
Article 7 – Delivery and implementation
The entrepreneur charges shipping costs when delivering the order. The amount depends on the destination country.
The entrepreneur will take the greatest possible care when receiving and implementing orders for products and when assessing applications for the provision of services.
The place of delivery is the address that the consumer has made known to the company. To prevent problems regarding delivery (incorrectly entered addresses, no persons present at shipping address, etc.), a buyer must enter the address details correctly. With incorrect or incorrectly entered address details, DSGN BRAND is not liable for the delayed delivery time of the order.
Article 8 – Right to cancel order
We, DSGN BRAND, explicitly reserve the right to cancel an order without being responsible for costs and damage in the following situations:
– We have not received any payment through our payment provider;
– The product is no longer in stock;
– The price stated was incorrect.
Article 9 – Complaints
If the consumer has had such an unpleasant experience with our customer service, we offer you the option to email a complaint to info@dsgnbrand.com with the title: Complaint (order number). We discuss these complaints internally and provide feedback within 10 working days. DSGN BRAND always tries to offer an appropriate solution.
Article 10 – Liability
DSGN BRAND is only liable if clear negligence and carelessness can be referred in the handling of its customers.
Although the utmost care has been taken in compiling the content of this online store, DSGN BRAND excludes any liability for inaccuracies, incompleteness and any consequences of acting on the basis of information available on or via this site.
With inspection and preparation of these general terms and conditions, all rights and obligations of buyer (consumer) and DSGN BRAND. False seller (entrepreneur) are included and are obliged to fulfill these obligations and to respect rights. Hereby we hope for a reliable and long-term relationship, to meet your needs of our products.
All legal relationships between the contractor (entrepreneurs) and the client (consumer) are governed by Dutch law. All disputes, insofar as they fall within the competence of the district court, will in the first instance be settled by the competent court instead of the contractor (entrepreneur).